30-day money-back guarantee.

The guarantee

gtm.help is operated by MRGN Ventures Ltd. If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date. That applies to your first payment on a monthly or yearly Growth workspace — no forms, no conditions about how much of the plan you used.

How to request a refund

gtm.help is sold by MRGN Ventures Ltd. Payments and refunds are processed by Stripe on our behalf. To request a refund:

• Email us at team@gtm.help from the address on your account, or reply to any receipt, and we'll raise the refund straight away, or
• Open Billing in your dashboard and use the billing portal to find the invoice you want refunded, then send us the invoice number.

Refunds are returned to the original payment method. Stripe usually processes them within a few business days; your bank may take a little longer to show it.

Renewals and cancellations

Subscriptions renew automatically until you cancel. You can cancel any time from the Billing page in your workspace, and cancelling stops the next renewal while leaving your access in place until the end of the period you've already paid for.

If a renewal charge catches you by surprise, contact us within 30 days of that charge and we'll refund it. Beyond that window we'll still look at requests case by case, and your statutory consumer rights always apply on top of this policy.

Free trial

The 7-day trial costs nothing, and nothing is charged until it ends, so there's nothing to refund if you cancel inside it. You can try the plan generator, the consultant chat and your first tasks before you ever pay.

Contact

Questions about a payment or refund: team@gtm.help. See also our Terms of Service.