Refunds
30-day money-back guarantee.
Last updated 4 August 2026. If gtm.help isn't right for you, you get your money back.
The guarantee
gtm.help is operated by Rhys Morgan. If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date. That applies to your first payment on a monthly or yearly Growth workspace — no forms, no conditions about how much of the plan you used.
How to request a refund
gtm.help is sold by Rhys Morgan. Payments and refunds are processed by Stripe on our behalf. To request a refund:
- Email us at team@gtm.help from the address on your account, or reply to any receipt, and we'll raise the refund straight away, or
- Open Billing in your dashboard and use the billing portal to find the invoice you want refunded, then send us the invoice number.
Refunds are returned to the original payment method. Stripe usually processes them within a few business days; your bank may take a little longer to show it.
Renewals and cancellations
Subscriptions renew automatically until you cancel. You can cancel any time from the Billing page in your workspace, and cancelling stops the next renewal while leaving your access in place until the end of the period you've already paid for.
If a renewal charge catches you by surprise, contact us within 30 days of that charge and we'll refund it. Beyond that window we'll still look at requests case by case, and your statutory consumer rights always apply on top of this policy.
Free plan
The free plan costs nothing and needs no card, so there's nothing to refund. You can try the plan generator, the consultant chat and your first tasks before you ever pay.
Contact
Questions about a payment or refund: team@gtm.help. See also our Terms of Service.