Agreement

These terms are between you and MRGN Ventures Ltd, a company registered in England and Wales under company number 17431712, whose registered office is at 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ ("we", "us"), the operator of gtm.help. By creating an account or using the site you accept them. If you are agreeing on behalf of a company, you confirm you have authority to bind it.

The service

gtm.help reads the website and business details you provide and generates a ranked growth plan, ready-to-use drafts (copy, emails, replies, page code and similar), tool suggestions, opportunity alerts and Sidekick chat replies. Drafts are for you to review, edit and publish yourself — we never post, reply or message anyone on your behalf unless you have connected an account and explicitly asked us to. The service is guidance, not professional, legal, tax or financial advice. You decide what to run and you are responsible for the results, for the tools you buy and for complying with the rules of any platform you market on.

Automated reading of websites

When you enter a website address you confirm you are allowed to have it analysed, and you permit our automated systems — including cloud browsers and search tools — to visit and read the public pages of that site, competitor sites and public sources such as search results, directories and social posts. We only read publicly available pages, respect reasonable rate limits and never try to get behind a login unless you give us access.

Connected accounts

Some features let you connect third-party accounts (for example GitHub, Google or analytics tools). Connecting is optional. You authorise us to access those accounts only for the actions you ask for, you can disconnect at any time, and your use of each service remains subject to its own terms. You are responsible for anything we create or change in a connected account at your request, so check drafts and changes before they go live.

Your account

You need a valid email address and must be at least 16. Keep your login details secure, don't share your account, and tell us at team@gtm.help if you suspect unauthorised access. You must own the business you enter or be authorised to market it. You are responsible for everything that happens under your account.

Acceptable use

No unlawful, deceptive, hateful, harassing or spam activity.
No plays that break third-party terms — no fake reviews, purchased engagement, impersonation, unsolicited bulk email or scraping people's personal data.
Don't upload content you don't have the right to share.
Don't reverse engineer, resell, scrape, or overload the service, bypass rate limits or usage quotas, or use it to build a competing product.
Don't use the consultant to generate malicious, illegal or abusive content. We run automated moderation and may block requests.
Don't present AI output from gtm.help as independent professional, legal, medical, tax or financial advice, and don't publish it as a human-authored review, testimonial or news report.
Don't use the service to generate content about, or targeted at, children, or to produce sexual, violent or discriminatory material.
Don't feed in personal data you have no lawful basis to process, and don't use the agents to contact people who haven't asked to hear from you. Drafts are yours to publish manually — automating them into bulk posting, mass DMs or cold outreach breaks these terms and most platforms' rules.
Don't use outputs to train or fine-tune a competing AI model, and don't submit prompts designed to extract our system instructions or bypass safety controls.
Follow the disclosure rules that apply to you — some platforms and advertising regulators require you to label AI-assisted content.

We can suspend or close accounts that break these rules, and remove content that does.

Plans, billing and refunds

Every workspace starts with a 7-day free trial, card up front. Workspaces are $97 per workspace per month, or $975 per workspace per year. Agency pricing is $775 per month for up to 10 businesses, or $1,950 per month for up to 25. Customers who joined before the price change keep the rate they signed up on. Each additional business is $49 per month ($19 for customers who joined before the price change), added to your subscription and billed with your next payment. All prices are in US dollars plus any applicable tax. The price shown at checkout is the price you pay.
Unless you cancel before the trial ends, your card is charged automatically for the plan you chose when the 7 days are up. We email you a reminder two days before the first charge. Cancel during the trial and you pay nothing.
Prepaid cards: when a trial starts on a prepaid card, we place a temporary $1 authorisation hold to check the card has funds. The hold is released straight away and is never charged, though some banks take a few days to drop it from your statement. If your bank declines the hold, the trial is cancelled at once, nothing is charged, and we email you to explain. Debit and credit cards have no hold.
Paid subscriptions renew automatically at the end of each billing period until you cancel, and are charged through Stripe, our payment processor.
Cancel any time from Billing. Cancellation stops the next renewal; your workspace stays paid until the end of the period you've already paid for.
If gtm.help isn't for you, email team@gtm.help within 30 days of your first payment and we'll refund it in full, as described on our refunds page. Later periods aren't refunded pro rata unless the law where you live says otherwise.
We may change prices with at least 30 days' notice by email. Existing paid periods are never repriced.
Promotional codes and referral rewards are subject to their own stated terms and may be withdrawn if abused.

gtm.help is sold by MRGN Ventures Ltd, the seller of record for all orders. Payments are processed by Stripe, which handles card processing, subscription billing, invoicing, applicable sales tax and VAT, and refund and chargeback processing on our behalf. Card details are entered directly with Stripe and never touch our servers; depending on the payment method used, your bank or card statement may show a Stripe or Link descriptor alongside our name. Billing questions and refund requests come to us at team@gtm.help.

Referrals

Referral commission is paid on qualifying paid subscriptions from people you refer, at the rate shown in your dashboard. Self-referrals, fake accounts, paid search on our brand terms and spam are not eligible and forfeit any balance.

Your content and ours

You keep ownership of everything you put in: your business details, notes, uploads and the plans generated for you. You grant us a limited licence to host and process that content so we can run the service for you. We keep ownership of gtm.help itself — the software, the play library, the site content and the brand. Plan output is yours to use in your business; the underlying library is not yours to redistribute or resell.

AI-generated content

Plans, scores, play descriptions, consultant replies and agent drafts are produced by large language models, including third-party models we call on your behalf. This matters in a few specific ways:

It can be wrong. AI output can be incomplete, out of date, internally inconsistent or confidently false — including invented statistics, citations, tools, prices, features and quotes. Nothing is fact-checked by a human before you see it.
It is not advice. It is general marketing guidance, not professional, legal, tax, accounting, medical or financial advice, and no client, advisory or fiduciary relationship is created by using it.
It is not a forecast. Scores, effort estimates, impact ratings and revenue or traffic figures are illustrative modelling, not a promise or guarantee of any result.
It is not unique. Similar or identical output may be generated for other users, including your competitors, and we make no representation that output is original or free of third-party rights.
You are the publisher. You must review, edit and fact-check anything you publish, send or spend money on. Once you use it, it is your content and your responsibility — including accuracy, disclosure, advertising rules and any third-party platform's terms.
Third-party models. Prompts and business details you enter are sent to our AI providers to generate your output, as described in the Privacy Policy. Don't enter secrets, credentials, special-category personal data or anything you can't share with a processor.

To the extent the law allows, we disclaim all warranties about AI output, including accuracy, completeness, originality, fitness for a particular purpose and non-infringement.

Third-party tools

We name tools we think fit the play and may link to them with a referral tag that shows the visit came from gtm.help. We are not affiliated with them unless we say so, and we are not responsible for their pricing, performance or terms. Logos and trademarks belong to their owners and are shown only to identify the tool.

Availability

The service is provided as-is and as-available, without warranties of any kind to the extent the law allows. We don't promise uninterrupted uptime; features may change and there may be maintenance or downtime. We may set fair-use limits on AI usage, uploads and workspaces to keep the service healthy.

Free trials, previews and features we mark as early or experimental may change, be limited or be withdrawn at any time, and are provided without any additional commitments.

Liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, punitive or consequential loss, lost profits, lost revenue, lost or corrupted data, wasted ad spend, reputational harm or business interruption, whether the claim is in contract, tort, negligence or otherwise, and even if we were told such loss was possible.

We are also not liable for: decisions you take based on AI output; the accuracy, originality or legality of anything you publish; money you spend on tools, ads or contractors we mention; suspension or loss of your accounts on third-party platforms; or the acts, outages, pricing or terms of third parties, including AI providers, payment processors and the tools we suggest.

Our total aggregate liability for all claims arising in any twelve-month period is limited to the greater of the amount you actually paid us in the twelve months before the event giving rise to the claim, or $100. These limits are a fundamental part of the bargain and apply even if a limited remedy fails of its essential purpose.

Nothing here excludes or limits liability that cannot legally be excluded — including death or personal injury caused by negligence, and fraud or fraudulent misrepresentation. If you are a consumer, you keep your statutory rights, and some jurisdictions don't allow certain exclusions, so parts of this section may not apply to you.

Indemnity

You agree to cover us for claims arising from content you upload, marketing you run using the service, or your breach of these terms.

Ending the agreement

You can delete your account at any time from Account settings. We may suspend or terminate access for breach of these terms, non-payment, or to comply with the law. On termination your data is deleted as described in the Privacy Policy.

Changes to these terms

We may update these terms. Material changes are announced by email or in-app at least 14 days before they take effect; continuing to use gtm.help after that means you accept them.

General

You agree that notices we send to the email address on your account count as written notice. These terms, together with the policies they link to, are the entire agreement between you and us about the service. If any part of them is found unenforceable, the rest still applies. Our failure to enforce a provision is not a waiver of it. You may not transfer this agreement without our consent; we may transfer it as part of a merger, acquisition or sale of assets. Neither of us is liable for delays caused by events beyond reasonable control.

Governing law

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction — except where mandatory consumer law in your home country gives you the right to bring a claim there.

Related policies

These terms sit alongside our Privacy Policy, Cookie Policy and Refund Policy, which form part of this agreement.

Contact

Questions about these terms: team@gtm.help, or use our contact form.

The rules of the road.