The rules of the road.

Agreement

These terms are between you and MRGN Ventures Ltd, 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ ("we", "us"), the operator of gtm.help. By creating an account or using the site you accept them. If you are agreeing on behalf of a company, you confirm you have authority to bind it.

The service

gtm.help reads the website and business details you provide and generates a ranked growth plan, tasks, tool suggestions and consultant replies. The Reddit, LinkedIn and X agents draft posts and replies for you to review, edit and publish yourself — we never log into your social accounts, and we never post, reply or message anyone on your behalf. The service is guidance, not professional, legal, tax or financial advice. You decide what to run and you are responsible for the results, for the tools you buy and for complying with the rules of any platform you market on.

Your account

You need a valid email address and must be at least 16. Keep your login details secure, don't share your account, and tell us at team@gtm.help if you suspect unauthorised access. You must own the business you enter or be authorised to market it. You are responsible for everything that happens under your account.

Acceptable use

• No unlawful, deceptive, hateful, harassing or spam activity.
• No plays that break third-party terms — no fake reviews, purchased engagement, impersonation, unsolicited bulk email or scraping people's personal data.
• Don't upload content you don't have the right to share.
• Don't reverse engineer, resell, scrape, or overload the service, bypass rate limits or usage quotas, or use it to build a competing product.
• Don't use the consultant to generate malicious, illegal or abusive content. We run automated moderation and may block requests.
• Don't present AI output from gtm.help as independent professional, legal, medical, tax or financial advice, and don't publish it as a human-authored review, testimonial or news report.
• Don't use the service to generate content about, or targeted at, children, or to produce sexual, violent or discriminatory material.
• Don't feed in personal data you have no lawful basis to process, and don't use the agents to contact people who haven't asked to hear from you. Drafts are yours to publish manually — automating them into bulk posting, mass DMs or cold outreach breaks these terms and most platforms' rules.
• Don't use outputs to train or fine-tune a competing AI model, and don't submit prompts designed to extract our system instructions or bypass safety controls.
• Follow the disclosure rules that apply to you — some platforms and advertising regulators require you to label AI-assisted content.

We can suspend or close accounts that break these rules, and remove content that does.

Plans, billing and refunds

• Every workspace starts with a 7-day free trial, card up front. Workspaces are $29 per workspace per month, or $243.60 per workspace per year. Agency pricing is $229 per month for up to 10 businesses, or $449 per month for up to 25. All prices are in US dollars plus any applicable tax.
• Paid subscriptions renew automatically at the end of each billing period until you cancel, and are charged through Stripe, our payment processor.
• Cancel any time from Billing. Cancellation stops the next renewal; your workspace stays paid until the end of the period you've already paid for.
• If gtm.help isn't for you, email team@gtm.help within 30 days of your first payment and we'll refund it in full, as described on our refunds page. Later periods aren't refunded pro rata unless the law where you live says otherwise.
• We may change prices with at least 30 days' notice by email. Existing paid periods are never repriced.
• Promotional codes and referral rewards are subject to their own stated terms and may be withdrawn if abused.

gtm.help is sold by MRGN Ventures Ltd, the seller of record for all orders. Payments are processed by Stripe, which handles card processing, subscription billing, invoicing, applicable sales tax and VAT, and refund and chargeback processing on our behalf. Card details are entered directly with Stripe and never touch our servers; depending on the payment method used, your bank or card statement may show a Stripe or Link descriptor alongside our name. Billing questions and refund requests come to us at team@gtm.help.

Referrals

Referral commission is paid on qualifying paid subscriptions from people you refer, at the rate shown in your dashboard. Self-referrals, fake accounts, paid search on our brand terms and spam are not eligible and forfeit any balance.

Your content and ours

You keep ownership of everything you put in: your business details, notes, uploads and the plans generated for you. You grant us a limited licence to host and process that content so we can run the service for you. We keep ownership of gtm.help itself — the software, the play library, the site content and the brand. Plan output is yours to use in your business; the underlying library is not yours to redistribute or resell.

AI-generated content

Plans, scores, play descriptions, consultant replies and agent drafts are produced by large language models, including third-party models we call on your behalf. This matters in a few specific ways:

• It can be wrong. AI output can be incomplete, out of date, internally inconsistent or confidently false — including invented statistics, citations, tools, prices, features and quotes. Nothing is fact-checked by a human before you see it.
• It is not advice. It is general marketing guidance, not professional, legal, tax, accounting, medical or financial advice, and no client, advisory or fiduciary relationship is created by using it.
• It is not a forecast. Scores, effort estimates, impact ratings and revenue or traffic figures are illustrative modelling, not a promise or guarantee of any result.
• It is not unique. Similar or identical output may be generated for other users, including your competitors, and we make no representation that output is original or free of third-party rights.
• You are the publisher. You must review, edit and fact-check anything you publish, send or spend money on. Once you use it, it is your content and your responsibility — including accuracy, disclosure, advertising rules and any third-party platform's terms.
• Third-party models. Prompts and business details you enter are sent to our AI providers to generate your output, as described in the Privacy Policy. Don't enter secrets, credentials, special-category personal data or anything you can't share with a processor.

To the extent the law allows, we disclaim all warranties about AI output, including accuracy, completeness, originality, fitness for a particular purpose and non-infringement.

Third-party tools

We name tools we think fit the play. We are not affiliated with them unless we say so, we are not paid to recommend them, and we are not responsible for their pricing, performance or terms. Trademarks belong to their owners.

Availability

The service is provided as-is and as-available, without warranties of any kind to the extent the law allows. We don't promise uninterrupted uptime; features may change and there may be maintenance or downtime. We may set fair-use limits on AI usage, uploads and workspaces to keep the service healthy.

Liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, punitive or consequential loss, lost profits, lost revenue, lost or corrupted data, wasted ad spend, reputational harm or business interruption, whether the claim is in contract, tort, negligence or otherwise, and even if we were told such loss was possible.

We are also not liable for: decisions you take based on AI output; the accuracy, originality or legality of anything you publish; money you spend on tools, ads or contractors we mention; suspension or loss of your accounts on third-party platforms; or the acts, outages, pricing or terms of third parties, including AI providers, payment processors and the tools we suggest.

Our total aggregate liability for all claims arising in any twelve-month period is limited to the greater of the amount you actually paid us in the twelve months before the event giving rise to the claim, or $100. These limits are a fundamental part of the bargain and apply even if a limited remedy fails of its essential purpose.

Nothing here excludes or limits liability that cannot legally be excluded — including death or personal injury caused by negligence, and fraud or fraudulent misrepresentation. If you are a consumer, you keep your statutory rights, and some jurisdictions don't allow certain exclusions, so parts of this section may not apply to you.

Indemnity

You agree to cover us for claims arising from content you upload, marketing you run using the service, or your breach of these terms.

Ending the agreement

You can delete your account at any time from Account settings. We may suspend or terminate access for breach of these terms, non-payment, or to comply with the law. On termination your data is deleted as described in the Privacy Policy.

Changes to these terms

We may update these terms. Material changes are announced by email or in-app at least 14 days before they take effect; continuing to use gtm.help after that means you accept them.

Governing law

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction — except where mandatory consumer law in your home country gives you the right to bring a claim there.

Related policies

These terms sit alongside our Privacy Policy, Cookie Policy and Refund Policy, which form part of this agreement.

Contact

Questions about these terms: team@gtm.help.